Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of our website, email service, and any related products, services, and features (collectively, the "Service") provided by MonkMails ("MonkMails", "we", "us", or "our").
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Service.
2. Eligibility
You must be at least 18 years of age to create and use a MonkMails account.
If you are under 18 years of age, you confirm that you have permission from a parent or legal guardian to use the Service.
We may request reasonable evidence of your age or parental or guardian consent where permitted by law.
3. Account Registration
To use the Service, you must create an account using accurate, complete, and up-to-date information.
You are responsible for maintaining the security and confidentiality of your login credentials and for all activity carried out through your account.
If you believe your account has been accessed without your permission, you must notify us as soon as reasonably possible.
We may suspend or terminate accounts where we reasonably believe that registration information is false, misleading, incomplete, or where an account has been compromised or is being used in breach of these Terms.
4. Acceptable Use
You agree to use the Service lawfully and responsibly.
You must not use the Service to:
- send unsolicited bulk email or spam in breach of the Spam Act 2003 (Cth);
- send or distribute unlawful, defamatory, abusive, threatening, obscene, fraudulent, or otherwise illegal content;
- transmit viruses, malware, or other harmful software or code;
- gain or attempt to gain unauthorised access to our systems, networks, or another user's account;
- interfere with the security, availability, or operation of the Service;
- infringe another person's intellectual property or other legal rights;
- impersonate another person or organisation or falsely represent your identity;
- use the Service to facilitate fraud, financial crime, or any other unlawful activity; or
- engage in any activity that may disrupt or damage the Service or negatively affect other users.
We may investigate suspected misuse of the Service and take appropriate action, including suspending or terminating accounts where necessary.
5. Service Features
MonkMails provides free email accounts with features such as generous email storage, support for email attachments up to 50 MB, advanced spam filtering, and other functionality we may introduce from time to time.
We may add, modify, suspend, or discontinue features where reasonably necessary to improve, maintain, secure, or operate the Service.
6. Intellectual Property
Unless otherwise stated, all software, technology, trademarks, logos, branding, website content, designs, graphics, and other intellectual property associated with the Service are owned by or licensed to MonkMails and are protected under applicable Australian and international intellectual property laws.
Except as permitted by law or with our prior written consent, you must not copy, reproduce, distribute, modify, reverse engineer, or create derivative works from any part of the Service.
7. Privacy
Our Privacy Policy also governs your use of the Service.
We are committed to handling personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
8. Limitation of Liability
To the maximum extent permitted by applicable law, MonkMails is not liable for any indirect, incidental, consequential, special, exemplary, or punitive loss or damage arising from or relating to your use of, or inability to use, the Service.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or any other applicable legislation.
Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by law.
9. Indemnity
You agree to indemnify and hold harmless MonkMails, its directors, officers, employees, contractors, and agents from and against any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal costs) arising from your breach of these Terms, your misuse of the Service, or your breach of any applicable law or the rights of another person.
10. Suspension and Termination
We may suspend or terminate your account if:
- you breach these Terms;
- your use of the Service presents a security or legal risk;
- we reasonably believe your account is being used fraudulently or unlawfully; or
- we are required to do so by law.
You may close your account at any time by following the instructions available within your account settings.
Following termination, your right to use the Service ends immediately. We may retain or delete information associated with your account as required or permitted by applicable law and our Privacy Policy.
11. AI-Generated Images and Illustrations
From time to time, MonkMails may use AI tools to create, modify, or enhance content, images, and illustrations appearing on the website.
These visual elements are used to support the content and improve the overall presentation of the service. They may be created for illustrative purposes and may differ from actual people, locations, situations, events, or services.
Visuals produced with AI should not be relied upon as factual depictions or official information relating to MonkMails or any third party.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Service, legal obligations, or business operations.
Where changes are material, we will provide reasonable notice through the Service, by email where appropriate, or by another suitable method.
Your continued use of the Service after the updated Terms become effective constitutes your acceptance of those changes.
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
You agree that the courts of New South Wales, and any courts hearing appeals from those courts, have jurisdiction over any dispute arising from or relating to these Terms or your use of the Service.
14. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and any additional policies or guidelines that apply to the Service, constitute the entire agreement between you and MonkMails regarding your use of the Service.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us.
MonkMails
Email: info@MonkMails.com.